Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

D

Fast, effective service. Friendly staff. My AC is running better than it has ever run. They managed to get my AC working far better than the company that actually installed it. I will only use Norris from now on.

Brian Dixon

I was well pleased with the service and service men…they gave me a date and time and they were on time and finished in a timely manner….very professional and very friendly team ♥️♥️

Loretta Franklin
El Dorado, AR
5

Bruce & guys at Norris Mechanical are the best!!!

Nikki Hart
El Dorado, AR
5

Fast, friendly, and very knowledgeable!!! We will definitely be using them for all future plumbing, heating/air, etc… projects!!!!

Kristen Boothe
5

The Norris Inc is a definition of professionalism and promise kept. I dashed into their shop to find out about replacing my HVAC system after my AC broke down only to be greeted with genuine interest and effort to help, explaining all the options I have to solve my problem.

Right away, their staff accompanied me from Eldorado all the way to Camden to inspect both my system and home. All other local HVAC companies were a disappointment. Norris helped with an unbelievable financing, installed the new system in record time and at the lowest cost, and offered a great after service at no additional cost. The staff were respectful and cheerful too. 5 stars are not enough to show my gratitude to them. Give ’em a try and see what I’m saying. Thank you Norris!

E Meka
5

The guys at Norris just finished up a complete take out and replacement of our HVAC after our previous system failed. Great service, from start to finish, from the initial service call to seeing us through the new install. They walked us through equipment choices, financing options, and because we were totally without a/c, adjusted so we got quick service. They made sure it all got installed right, and it was like they weren’t even here–except now we have high-efficient cooling and heating. Grateful for the help. Super-pleased with the results. Don’t want to do this again, anytime soon (with the 10-year parts & labor warranty we won’t), but when we do, it’s one call, ya’ll.

David Stipp-Bethune
El Dorado, AR
5

I had a leak in my parents bathroom at 8pm last week. Called their answering service and Jennifer set me up and sent guys out. Keith and Kevin did a thorough job at finding the problem and did everything possible to get it taken care of. All while being respectful and courteous. That goes a long way with me and I appreciate it very much. I’d recommend Norris’ anytime to anyone. Thank you

Julia Calhoun
Junction City, Arkansas
5

Positive: Quality, Responsiveness, Value

Macy Pratt
5

They are experienced professionals. They work well together as a team. Very customer friendly. They will go the extra mile to satisfy a customer. Highly recommend

Ginnie Ann Daniels
5

Great customer service and nice group of men that always get the job done.

Kamisha Jackson
El Dorado, AR
5